The video messaging service is disabled for users across the UK.
The social media service allows users to share photos and videos with friends and family.
Users across the UK are reporting problems sending “snapshots” to the platform.
Update Snapchat problem when disconnecting
Snapchat support tweeted, “We know that some Snapchatters are having trouble using the app right now – wait, we’re looking into it!”
We know that some Snapchatters are now having trouble using the app – wait, we’re considering it!
– Snapchat support (@snapchatsupport) October 13, 2021
DownDetector received reports of problems after a popular program on social media failed for users across the UK.
Reports concerning Snapchat start at 11.49, complaints up to 12.45 increase to 12.465.
A message from someone named “Snapchat Administrator” states that the service “will be restored and launched soon,” and adds, “Please log out and log back in to update the connection.”
Users turned to Twitter to find out what caused the shutdown.
One user asked, “Does Snapchat work?”
“I don’t mind Snapchat not working because I’m not a big fan of photos and rarely post messages,” added another.
A third said, “Snapchat doesn’t work. What do I do with my life now? ”